Complaints handling

At Watson Fuels, we have been delivering excellent customer service for over 60 years. We always endeavour to do everything we can to ensure every customer has the best possible experience. However, we know from time to time things can go wrong. If that happens, please let us know so we can put it right.

To get in contact with us, you can call your local depot where our staff will resolve most concerns straightaway. Alternatively, you can email complaintshandling@watsonfuels.co.uk and we will be in touch within two working days.

For more information on our Complaints Procedure please click here where you will be able to find out how your concern will be dealt with.